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How much does support cost?

General Questions
How can I buy PalmOrder:Pre-Selling?
How many licenses do we need to buy?
How much does implementation cost?
How much does support cost?
What if I don't have a static IP-address?
PalmOrder for Android
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What is the time format?
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How to show an item image in Details?
How to deny Request creation for customer that has overdue debt
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How to set an item individual price for a specific customer?
How to take a photo and send it to server?
How to set up GPS-tracking?
How to change preferences remotely?
How to create a route?
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How can I know the GPS-coordinates of a created document?
How to print documents?
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How to create and download a custom table

We never charge for:

  • correcting program mistakes and fixing bugs;
  • updates of a current version;
  • hot-line support via e-mail or skype.

Paid services include:

  • visiting customers' offices by our specialists;
  • program modifications. We can further develop PalmOrder in a way to satisfy your needs and fit your business processes. Such improvements are not included in the license price and are determined according to the current value of an operating hour of our specialists multiplied by the number of hours spent.

Currently the rate is $20 per hour.

The firm that supports your accounting system is free to determine the cost of its service.

office@palmorder.com
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